Getting Started

• Support Portal Orientation
• 30-Second Introduction to Managing RideAmigos
• Legacy Management Dashboard
• Understanding the RideAmigos Data Structure

Network Management

• Networks Intro
• Creating Networks
• View and Edit Networks
• Network Join Links
• Add or Remove Network Managers
• Roles & Permissions

User Management

• Block User Account
• Create & Edit Users
• Add or Remove Users from Networks
• Proxy as a User
• Assign Roles
• User Registration Methods

See all 16 articles

Reward Programs

• Running Raffles using Point Programs
• Incentives – What? Why? How?
• Incentive vs Point Program
• Create/Edit an Incentive Program
• Create a Point Program
• Cloning Reward Programs

See all 14 articles

Challenges

• Challenges – What? Why? How?
• Create/Edit a Challenge
• The Different Challenge Types
• Normalized Network Challenges
• Challenges + Rewards

Fulfillment Tools

• Digital Inventory
• Digital Inventory States
• Send Automated Emails with Item Redemptions
• Getting Started with CommuteRewards/Tango
• Manage Your Tango Account
• Manual CommuteRewards (Tango) Distribution

See all 8 articles

Engagement

• Commuter Incentive Ideas
• Managing Achievements
• Managing Smart Tags
• Launch, Promotion, and Assessment of Commute Programs
• Annual Engagement Guide
• SMART Goals

System Reports

• Reporting 101
• The Reporting Lexicon
• Heatmap Reports

Carpool & Vanpool

• Vanpool Management
• Import Vanpool Data
• Event Management
• Schoolpools Overview
• Managing Schoolpools
• Schoolpool Data Migration

Mapping & Routing

• OpenStreetMap
• Map Layers

Customization

• Content Management
• Using Markdown and HTML for Content Styling
• Using Your Own Domain for RideAmigos
• Trip Types
• Custom Dashboard Widgets
• Add a Location

See all 9 articles

Surveys & Emails

• Commuter Insights Survey & Reporting
• Running a Commuter Survey
• Create/Edit a Survey
• AQMD Survey
• Sending Bulk Emails
• Bulk Email Management

See all 13 articles