Q: The app isn't working properly. How do I get help?

A: First, try closing and reopening the app, or restarting your device. If problems persist, contact your organization's administrator or use the support contact information in your Account settings. Alternatively, you can contact the CommuteHub help team at help@rideamigos.com.

Q: Can I use CommuteHub without downloading an app?

A: Many organizations offer web-based access that works entirely in your browser. Check with your administrator about which access methods are available to you.

Q: I'm having trouble with location services during trip recording.

A: Make sure CommuteHub has location permissions enabled in your device settings. For GPS trip recording to work accurately, the app needs access to your location while in use.