Scoop is a carpooling platform that helps match commuters with similar routes and schedules so they can share rides to work. By scheduling trips and getting matched with other riders or drivers, users can reduce commute costs, save time, and make their daily travel more social and sustainable.

CommuteHub also offers carpooling natively within the app — so if you're not using Scoop yet, you don't need a separate platform to get started. If your organization already uses Scoop, however, the integration makes it easy to bring your existing data across. Once enabled by an admin, your Scoop carpool trips will be transferred to your commute history in CommuteHub. These trips count as sustainable carpool commutes — meaning you can earn points, rewards, or participate in challenges without needing to log trips manually.

How to Connect Scoop to CommuteHub

Already using Scoop? You can easily connect your account to CommuteHub in just a few steps.

What You’ll Need:

• An active Scoop account
• Access to your CommuteHub account
• A few minutes to complete setup

☝️ If you don’t see Scoop in your account, your organization may need to enable it first. In that case, reach out to your admin.

Step-by-Step Connection Guide:

Step 1: Go to Connected Apps Log into your CommuteHub account and navigate to your account settings. Open the Connected Apps section. Step 2: Find Scoop Look for Scoop in the list of available integrations. If it’s not listed, contact your admin. Step 3: Click “Connect” Select Scoop and click the Connect button. Step 4: Sign in to Scoop You’ll be redirected to Scoop. Log in with your Scoop credentials. Step 5: Authorize the Connection Confirm the connection so CommuteHub can access your trip data. Once completed, Scoop will appear as Connected in your Connected Apps section. To disconnect Scoop, navigate to the Connected Apps section of your account settings and select Disconnect next to the Scoop icon. This action prevents future Scoop trips from syncing to CommuteHub while maintaining your existing trip history.

How It Works

After connecting your account, your Scoop trips will automatically sync to CommuteHub.

• When you complete a carpool trip in Scoop, it is automatically added to your CommuteHub commute history
• These trips are recognized as carpool commutes
• You can earn points, rewards, or participate in challenges based on your trips
• No manual trip logging is required

Important Notes

• You must schedule and complete trips in Scoop for them to sync 
• Availability of this feature depends on your organization’s setup

• Make sure your Scoop account is connected
• Allow a few minutes for syncing

If you need assistance or have questions, our support team is always happy to help.