If you’re new to the concept of Networks, we recommend starting with our article Networks Intro.

Creating a Network

You must have the necessary role/ rights to create a network. Learn about Roles & Permissions in this article here.

1. Log in to the new management dashboard, in the left-hand sidebar, click Users.
2. Select Networks.
   • If you already have existing networks, you’ll see them listed here.
   • To create a new one, click ➕ Create New Network.

Network Setup Fields

When creating a new network, you’ll be prompted to complete the following fields, but not all of them are mandatory:

• Name → The name of your network.
• Type → Choose from: Organization, Location, Program, Schoolpool, or Department.
• Notes → Add details to describe the network’s purpose.
• Tags → Optional keywords to help organize or search for networks.
• Organizational Size → Optional field to indicate the size of the group.

Network Visibility

Networks can be:

Public or Private: Public networks can be searched for and joined by anyone. Private networks are invite-only – users can join via a manager-provided join link, via email domain association, or can be added manually by someone who manages their user account.

and

Hidden or Visible: Visible just means that users in your organization can see that this network exists, whether public or private. Hidden networks do not appear in users' network management screens or as options for carpool sharing/searching. Users cannot leave a hidden network unless they are removed by a network manager. The same process applies to adding them. These networks are useful for segmentation and reporting.

You can create a Shareable Join Link, customize it, and distribute it by email or other channels.

Additional Options

• Description → Optional text describing the network.
• Auto-Join by Domain → Add email domains (e.g., @rideamigos.com) to automatically add users with that domain to your new network.
• Contact & Location → Add a contact webpage, email, or physical address. So users know how to contact you with any questions or problems.
• Branding → Before you upload your images, ensure your network is configured as 'Primary Capable.' Check out our Branding & Appearance guide for a quick walkthrough on how to set this up correctly.

• Messages → For members and non-members to talk about the purpose of this network.

  Once finished, click Create. You now have a new Network.

Exploring Your Network

Click into your newly created Network to view:

• Overview → High-level details and network description.
• Statistics → Usage and trip data for that network.

• Subnetworks → A list of subnetworks linked to this parent.
• Members → All users in this network, with options to add / remove members or export member lists.
• Roles → A list of users and their assigned roles. You can adjust roles directly here.
   

Quick reminder about the Role Rules:
Roles follow specific rules between parent and subnetworks:

• If a user has a role in a Parent Network, they must hold the same or higher role in a Subnetwork.
• A user cannot have a lower role in a subnetwork than in its parent.

Learn more about Roles & Permissions in this article.

Creating a Subnetwork

1. From within a Parent Network, click Subnetworks or just add an existing network as a subnetwork.
2. Select ➕ Add Subnetwork.
3. Follow the same steps as when creating a parent (name, type, visibility, etc.).