Before You Start: Decide How to Segment Your Users
The best practices of segmentation are discussed in detail at Networks – what? why? how? If you aren’t sure how you want to segment your users, head over there for some great ideas and suggestions.
Creating a Network
All Managers: Manage > Management Dashboard > (Choose Parent Network) > Subnetworks
Click the ‘+’ button to get started, or choose an existing network to add as a subnetwork of this parent network.
Network Managers may only create subnetworks for networks for which they have management privileges.
Type: Required. Used for categorizing networks in reports and other contexts.
Organization / Company Size: Used for reference in reporting and normalized challenges.
Public or Private: Public networks can be searched for and joined by anyone. Private networks are invite-only – users can join via a manager-provided join link, via email domain association, or can be added manually someone who managers their user account. See more below.
Hidden From Users: Hidden networks do not appear in users' network management screen or as options for carpool sharing/searching. Users cannot leave a hidden network without being removed by a network manager. These networks are useful for segmentation and reporting.
Tags: Used for advanced categorization, sorting, and reporting.
Location: Geographical or mailing address information associated with this network
Auto-Join by Email Domain: Automatically add newly-created users with specific email domains to your network. Read more.
Shareable Join URL: Can be provided to users to provide them with a landing page for joining your network, containing additional information from the fields below. Particularly useful for private networks.
Description: Displayed to all visitors entering from the network URL above.
Message to non-members before joining: Displayed to visitors using the network join URL who are not currently a member of the network.
Message to current members: Displayed to visitors to the network join URL who are already members of the network.
Public, Private, & Hidden
Public networks can be searched for and joined by anyone.
If you want users to be able to self-select your new network during registration (such as employer or departmental networks) or from their user profile, you should choose the public option.
Private networks are invite-only.
Users can join via a manager-provided join link, email domain auto-association, or can be added manually by someone who manages a network the user already belongs to.
If you are strongly targeting your users with high-value incentives and are willing to give additional effort toward network management, using private networks to make sure that relevant users are in the correct networks for the incentives they qualify for can be a powerful tool. You’ll want to review the list of users periodically and update.
For an email template to use for sending users their invite link, visit our Network-Join Email Template page.
Hidden Networks are most often used for administrative purposes. Unlike other networks, users cannot self-remove themselves from hidden networks and they do not appear as carpool sharing or searching options. In general the only ways for users to be added to hidden networks are by a manager manually adding them to the network or through an automation workflow.
Creating Multi-Tiered Subnetworks
RideAmigos supports an unlimited number of tiers for networks, subnetworks, sub-subnetworks, and so on. Most platforms are configured out-of-the-box for 3-4 total tiers of networks, to minimize the potential for confusion when determining network parentage.
If you experience issues trying to create a new subnetwork, you may have reached the extent of your platform’s network tiers. If you think this may be the case, please submit a ticket to our helpdesk.