What is a Guaranteed Ride Home? Called either Emergency Ride Home or Guaranteed Ride Home (ERH/GRH), this popular commute program provides backup transportation when you can't use your usual sustainable commute method to get home.
How it works: You get a set number of ride vouchers per year that you can use when unexpected situations arise. Think of it as insurance for your sustainable commuting choices.
When you might need it:
Weather changes: You biked to work but it's raining when you’re ready to go home.
Emergency situations: Family emergency or you're suddenly sick.
Missed your ride: working late or have an appointment after work.
Your ride fell through: Carpool or rideshare canceled on you.
Transit delays or service disruptions.
Policies and availability vary by organization. Check your program details for more information.
Where to find it: You can access the Guaranteed Ride Home program directly from the home screen of the app — just look for the dedicated widget. Your organization will provide specific information about:
How many vouchers you get per year
Coverage amounts
How to request a ride
Eligible circumstances
The point: This program removes the "what if I get stuck?" worry that stops people from using sustainable transportation. You can confidently bike, walk, or take transit knowing you have a backup plan when life gets unpredictable.