Office Hours Webinars

Each month, on the third Wednesday, join in our Office Hours webinars to learn about the latest and greatest features of RideAmigos. Sign up ahead of time for participation instructions, then chat with our development and support staff about how to make the most out of the wide array of tools that are part of the RideAmigos platform.

Upcoming Office Hours

Description

Don’t miss out on our monthly Office Hours webinar series, a great opportunity to hear about what’s going on in the world of RideAmigos. We’ll be announcing and demoing some major updates to the style and interface of our web platform, as well as discussing launch plans for Commute Tracker 2.0. Director of Technical Services, Grant Heger, and Director of Customer Success, Corey Tucker, will be on hand to share news and answer questions.

Date/Time

Aug 15, 2018
11:00 AM Pacific / 2:00 PM Eastern

Agenda

Welcome

Announcements & Demo

Q&A

Previous Hours

Description

Don't miss out on our monthly Office Hours webinar series, a great opportunity to hear about what's going on in the world of RideAmigos. We'll be announcing and demoing a major new release of our mobile app - Commute Tracker 2.0! Director of Client Services, Grant Heger, and Operations Manager, Matt McKimmy, and other members of the RideAmigos team will be on hand to share news and answer questions.

Date/Time

Jul 25, 2018
11:00 AM Pacific / 2:00 PM Eastern

Agenda

Welcome

Feature Presentation

Q&A

Description

Don’t miss out on our monthly Office Hours webinar series, a great opportunity to hear about what’s going on in the world of RideAmigos. We'll be demoing our new RideBoard tool, new navigation menus and registration abilities, as well as answering any RideAmigos-related questions you may have.

Date/Time

Jun 13, 2018
11:00 AM Pacific / 2:00 PM Eastern

Agenda

Welcome

New Features

Product Updates

Ask Us Anything

Description

This month we're taking a slight detour to discuss and demo our newly-launched support request portal. We'll look at why this is a huge step forward for our customers and show you how to log in to track and update your support requests.

Date/Time

May 16, 2018
11:00 AM Pacific / 2:00 PM Eastern

Agenda

Welcome

Support Request Portal

Q&A Session

Description

This month's session will be specifically dedicated to answering questions you have about how to use various RideAmigos features, strategies for setting up new programs, and more. Our Director of Client Services, Grant Heger, and Partner Success Manager, Corey Tucker, will be on hand to answer questions and share advice. Grant Heger, Director of Client Services, will be giving Academy members a preview of our soon-to-be-released bulk email tool and touching on the updates from our February 2018 release notes.

Date/Time

Mar 21, 2018
11:00 AM Pacific / 2:00 PM Eastern

Agenda

Welcome

RideAmigos News

Q&A Session

Description

Office Hours is your monthly opportunity to learn what's new in the world of RideAmigos. Just tune in to this quick, 30-minute webinar! Grant Heger, Director of Client Services, will be giving Academy members a preview of our soon-to-be-released bulk email tool and touching on the updates from our February 2018 release notes.

Date/Time

Feb 21, 2018
11:00 AM Pacific / 2:00 PM Eastern

Agenda

Welcome

Feature Presentation

Ask Grant Anything

Description

Happy New Year! To start 2018 off right, our first Office Hours webinar will focus on our recently-announced updates to end user dashboards. Our Director of Client Services, Grant Heger, will walk us through the changes that are being rolled out January 15th, and will answer any questions you might have about our ongoing process of updating our user interface / user experience.

Date/Time

Jan 17, 2018
11:00 AM Pacific / 2:00 PM Eastern

Agenda

Welcome

Feature Presentation:
User Dashboard Style Updates

Ask Grant Anything

Description

This month's office hours will cover new additions to our mobile in-app incentives redemption system and more updates to our vanpool tools.

Date/Time

Nov 15, 2017
11:00 AM Pacific / 2:00 PM Eastern

Agenda

Welcome & Announcements

New Features Demo

Ask Grant Anything (AGA)

Description

In this webinar we discuss upcoming updates to the Commute Tracker app regarding in-app code redemptions from incentives and a workflow update to redeeming basic digital items in point programs. Also covered: analytics, surveys, network management, and donuts.

Date/Time

Oct 18, 2017
11:00 AM Pacific / 2:00 PM Eastern

Agenda

Welcome

Feature Presentation, Q&A

Ask Grant Anything

Description

This month we covered bulk trip confirmation in the Commute Tracker app, gave a quick review of vanpool management, and answered several great questions about future Commute Tracker updates, the possibility of in-platform mass email, and how to use video files in content fields.

Date/Time

Sep 20, 2017
11:00 AM Pacific / 2:00 PM Eastern

Agenda

Welcome

Release Notes, Q&A

Ask Grant Anything

Description

Hey Amigos! This month's Office Hours webinar was a chance for you to bring any and all of your questions to ask and share. Highlights include end-user registration options, some previews of beta & upcoming features, event scheduling, user notes and more. Grant, Corey, and Matt provide both answers and entertainment!

Date/Time

Jul 19, 2017
11:00 AM Pacific / 2:00 PM Eastern

Agenda

Welcome
News
Open Hours/
Ask Grant Anything

Strava Logo

Description

Grant Heger, Director of Client Services, highlighting our new Strava integration option and giving the opportunity to Ask Grant Anything.

Date/Time

Jun 21, 2017
11:00 AM Pacific / 2:00 PM Eastern

Agenda

Welcome
Strava Integration
AGA