So you're trying to follow some help instructions, but you're not sure if you have the Legacy Version or the New Version? No worries! Let's figure this out together.

Quick Identification Methods

Before we dive into the technical stuff, let's start with a few quick questions that might immediately tell us what you're working with:

Question 1: The Dog & Commute Tracker

Have you ever seen this friendly dog in your interface? And have you received offers to download an app called "Commute Tracker," or do you already have it installed?

If you're thinking "Oh yeah, I've definitely seen that dog and I am using and/or read about the Commute Tracker App!" - you're probably using the Legacy Version.

Question 2: Visual Interface Check

We've updated the layout in the new version. If the screenshots below look familiar, you're almost certainly using the New Version — not the Legacy Version.

If those questions didn't give you a clear answer, don't worry! Let's dig a little deeper.

Detailed Identification

If you're using the Legacy Version:

• You're probably accessing everything through your web browser (both on desktop and mobile)
• For recording trips, you might have downloaded something called "Commute Tracker" - it's a separate app that works alongside the main web interface
• A good indicator that you're using the Legacy Version is that you've been using it for a long time and haven't noticed any significant changes in the layout or features recently

If you're using the New Version:

• You might have a dedicated mobile app that you downloaded from the App Store or Google Play OR you might still be using a web browser - both options work!
• The trip recording is built right into the main interface - no need for extra apps
• The wording is slightly different between versions. If you're familiar with terms like 'Pools' or 'Explore Options,' chances are you're using the New Version

What to Do Next

Once you've figured out which version you're using:

• Legacy users: Look for help articles marked with "Legacy"
• New version users: Look for help articles marked with "New"

Still Not Sure?

• Take a screenshot of your main screen and contact support
• Try both sets of instructions and see which one matches what you're seeing

Remember to always use the help articles that match your specific version for the most accurate guidance.